Return and Refund Policy

Thank you for shopping with rjjshop.com. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

   • Our policy lasts for 30 days. If 30 days have passed since your purchase, we, unfortunately, cannot offer you a refund or exchange.
   • To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.

2. Refunds

   • Once we receive your returned item, we will inspect it and notify you about the status of your refund.
   • If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

3. Exchanges

   • We only replace items if they are defective or damaged. If you need an exchange, please contact our customer support.

4. Shipping Costs

   • You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

For any return or refund questions, feel free to contact our customer support at support@rjjshop.com.